Terms of Use & Service
Last Updated: 16 October 2026
English | Bahasa Malaysia
1. General
These Terms govern your use of the website, online content and digital services operated by Heguru Educational Laboratory (M) Sdn Bhd, operating as Heguru Malaysia.
By using our website or digital services, you agree to these Terms.
Separate terms may apply to programme registrations, trial classes, enrolments, payments, promotions and events.
2. Our Services
Our website and digital services may provide:
- Programme and class information;
- Enquiry and registration services;
- Educational articles, videos and resources;
- Event or trial-class registration;
- Parent communications; and
- Other related digital services.
Programme schedules, availability, fees and other information may change from time to time.
3. Educational Information
Educational and parenting content provided through our website or digital channels is for general informational purposes.
Individual children develop differently, and our content should not be treated as medical, psychological or other professional healthcare advice.
4. Acceptable Use
You must not:
- Use our services for unlawful purposes;
- Attempt unauthorised access to our systems;
- Interfere with website or system security;
- Submit knowingly false or misleading information;
- Introduce harmful software; or
- Reproduce or commercially use our content without permission.
5. Intellectual Property
Unless otherwise stated, our website content, educational materials, branding, text, graphics, photographs and videos are owned by, licensed to or used with permission by us.
They may not be reproduced, distributed or commercially used without appropriate permission, except where permitted by law.
6. Third-Party Platforms and Privacy
Our website or services may connect with third-party services such as social media platforms, communication tools, cloud services, analytics providers and payment services.
These services may also be subject to their own terms and privacy policies.
Our handling of personal data is governed by our Privacy Notice & Policy.
7. Security, Retention and Your Rights
We aim to keep our website and digital services reasonably accurate and available but cannot guarantee uninterrupted or error-free access.
To the extent permitted by Malaysian law, we are not responsible for indirect or consequential loss arising solely from use of the website, third-party services or temporary service interruption.
Nothing in these Terms excludes liability that cannot legally be excluded.
8. Contact Us
These Terms are governed by the laws of Malaysia.
For enquiries, please contact:
Heguru Educational Laboratory (M) Sdn Bhd
Operating as Heguru Malaysia
Email: info@heguru.com.my
Telephone: 03-22872168
Website: https://heguru.com.my
We may update these Terms periodically. The latest version will be published on our website.